Customer Support: Payments and Billing

Frequently Asked Questions

For items exempt for resale purposes: Download this form, complete all sections and sign the bottom. Must have active Sales & Use Tax Id.
For exempt purchases or non-profit entities: Download this form, complete all sections and sign the bottom.
For agricultural exemptions: Download this form, complete all sections and sign the bottom.

Email completed documents to info@directbids.com

If you cannot pay within 3 business days, please refrain from bidding. The credit card on file will be charged at the end of the 3 business days and you will still be required to pick up your items during the required removal dates.

All purchases by buyers with any presence in the State of Texas or ones that are removed from any of our facilities (i.e. not directly shipped) are subject to Texas state sales tax.

If you are tax exempt, please reference our FAQ re: sales tax exemption.

If you do not fall in this category and still think you should be tax exempt, please email us with details at info@directbids.com

Please note: all sales tax exemptions are up to our determination.

Fill out the form below and you will be contacted by the next available agent.

Tell use if you prefer contact via Email, Text Message or Phone:

Question (in a few words, please tell us a bit about your question and reference Listing ID or Invoice ID when applicable, upto 2000 characters):
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