What Information Do We Collect?
You can browse our site without disclosing your personal information. When you visit our Website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our Website.
Use Information Testing
We collect and store certain information automatically provided to us when you visit our Websites, including without limitation the date and local time of your visit, the originating IP address, the domain name, the type of browser and operating system you are using (if provided by your browser, and including plug-in and related information), the URL clickstream to, through and from our Website (if provided by your browser), the object requested and the completion status of the request. We also may use software tools to measure and collect session information, including without limitation response and download times, errors, page visit lengths and page interaction information.
This information is collected automatically and is not linked to your personal information. We use this information to assess the way visitors use our Website and help us to make improvements.
Personal Information You Provide
We collect the personal data that you may volunteer while using our services. When you send us a message through our "Contact Us" form, we collect your name and email address. We may store the messages you send to us, along with our responses.
Your credit card information is housed through a third-party provider. We do not have access to your credit card information; instead, each user is given a unique identifier in our system that is tied to the credit card information held by a third-party provider.
We also collect transactional information based on your activities on the Websites (such as bidding, buying and payment history) which we may use to improve the services we offer or otherwise in furtherance of our business.
How Do We Use Your Personal Information?
We use your personal information to provide you with access to the Websites and their related services and tools, and to improve your experience. We may use your personal information to:
- provide access to the Websites and their services, including auction services;
- assist sellers with completion of auctions;
- contact you as necessary to complete an auction;
- investigate disputes or complaints (provided that we are not obligated to take any action);
- review and improve our services;
- tell you about our services, provide updates to our policies, and inform you of service updates and promotional offers, if any;
- compare information for accuracy, and verify it with third parties;
- provide any other services requested by you; and
- send you information we believe may be of interest to you, provided you will always be provided an opportunity to opt out as a recipient of such information.
Cookies – What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that website asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browsers preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites.
How Do We Use The Information We Collect From Cookies?
Sharing Information With Third Parties
Confidentiality / Security
We give you the option of using a secure transmission method to send us the following types of personal data:
- primary personal data (such as name and contact details)
- identifiers (such as credit card details, Website password)
We have implemented security policies, rules and technical measures to reduce risks to your personal data associated with:
- unauthorized access
- improper use or disclosure
- unauthorized modification
- unlawful destruction or accidental loss
While we strive to maintain the security of your personal information at all times, there are inherent risks in sharing personal information via the internet and you agree to assume the risk that third parties, through criminal or wrongful actions, gain access to your personal information despite our policies and efforts.
All our employees and data processors who have access to and are associated with the processing of personal data are obliged to respect the confidentiality of our visitors personal data.
You agree not to seek access to information stored on the Website that you are not authorized to access and you agree to notify us if you become aware of others seeking to do so.
When you transmit credit card information to complete a purchase or for verification purposes, we always transmit that credit card number in an encrypted format. We use the industry-standard, 128-bit SSL (secure socket layer) encryption. We are using the services of a respected company that specializes in protecting electronic data.
What is a secure server anyway?
Web browsers can operate in "normal" mode and in "secure" mode. You can tell which mode your browser is in by looking at the toolbar at the bottom of the browser window. If you see a broken key, or an open padlock, you are in normal mode. If the key is whole, or the padlock is closed, you are in "secure" mode.
When you surf the internet in "normal" mode, all of the information you type into your browser and all the information the website sends to you are visible to eavesdroppers. When your browser is in "secure" mode it encrypts all the information between itself and the server. Encrypted information looks like meaningless garbage to eavesdroppers, which helps to secure your personal information.
How To Access Or Modify Your Personal Information
You may view and modify the information in your account profile on our Websites by logging in to your account.
You can request to see information we may have about you by:
- sending an email to firstname.lastname@example.org
- sending postal mail to our mailing address
We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:
- rectified or amended
Are Minors Allowed to Use the Websites?
Notices and Revisions